As a 100% volunteer run operation, sevadaars are most important asset for Sikh Helpline.  As part of our commitment to provide best environment for Volunteers, we promote  the following as the basic rights and responsibilities of a volunteer working with Sikh Helpline.

As a volunteer you have the right:

  • to work in a healthy and safe environment;
  • to be interviewed and engaged in accordance with equal opportunity and anti-discrimination legislation;
  • to be adequately covered by insurance;
  • to be given accurate and truthful information about the organisation;
  • to be reimbursed for agreed expenses;
  • to be given a copy of the organisation’s volunteer policy and any other policy that affects your work;
  • not to fill a position previously held by a paid worker;
  • to have a clearly written role description and agreed working hours;
  • to have access to a grievance procedure;
  • to be provided with appropriate orientation and training for the job;
  • to have your confidential and personal information dealt accordance ; and
  • to be asked for their permission before any job-related reference, police or other checks are conducted;


All volunteers are expected to:

  • Respect confidentiality and privacy;
  • Be punctual and accountable;
  • Carry out the duties listed in your volunteer position description;
  • Give notice if your availability changes or you are leaving the organisation;
  • Report any injuries or hazards that you notice;
  • Adhere to the organisation’s policies and procedures;
  • Undertake training as requested;
  • Ask for support when needed and support other team members;
  • Deal with complaints in the appropriate manner;